Al-Zumorrodah Jewellery Company
Background
Established in 1978, Al-Zumorrodah Jewellery Company has been serving high-quality jewellery to its clients for
more than a quarter of a century. Al-Zumorrodah has a profile so profound in nature and qualitative service, not to
be neglected easily but to be preserved and carried over to posterity. The master mind behind its success is Mr.
Mahmoud Haji Hayder, leading business elite and founder of many shareholding, closed and limited liability
companies; and a focused insider with a keen insight into business trends and new horizons of tomorrow.
Business Needs & Challenges
Al-Zumorrodah approached Sharper Software to address some of the challenges below:
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Item Lifecycle Tracking Challenges:
- It is difficult to determine where an item currently is.
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Staff have to enter Item details more than once during its lifetime. This is time-consuming, as well as being
error-prone.
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The process of distribution is not optimized; as such, certain items are always short on stock, while others are
difficult to sell. Identifying items that are not selling well is not easy.
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On the day of physical count, items are weighed and compared to the expected overall weight of gold in the particular
store. It is not possible to determine which items are short and which ones are excess.
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Tracking Accounts Receivable is not easy
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Most of the customer details are not captured properly. Hence, it is not easy to accurately determine how much each
customer owes the company.
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In order to get an accurate figure for Accounts Receivable, accountants have to gather information from multiple
sources, compare and contrast the results and then arrive at the correct figure.
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Human Resources is completely separate from the whole process. Most of the HR activities are done manually.
Characteristics of a viable solution
Technology needs to be used in order to address the challenges mentioned above, in totality and consistently.
Solution
After evaluating several other alternatives, Al-Zumorrodah Jewelry Company opted to purchase Sharper Software's
SharperRetail - Jewelry Edition. The Company established
a data network between its 5 branches and its headquarters. This enabled instantaneous data exchange between the
Head Office and all branches.
The Customer also re-engineered its Purchasing and Sales operations to enable a smooth transition of items between
the Head Office and the Branches. This way, the Company instilled control over the Sales & Purchasing processes.
This way, the Company addressed all the challenges related to sellable items. This enabled the branches to focus
on selling. It also provided means to perform physical inventory in a significantly shorter period of time.
The results are:
- In-Depth Item Tracking
- Easy flow of items between the Head Office and branches
- Complete physical inventory of largest branch within 2 hours instead of 2 days
- Invoicing within a few seconds using the least number of clicks
- High-Quality Customer Data
- Integrated Accounting
- Improved Accounts Receivable
- Integration Human Resources
