Obaid Jewellery Company
Background
Established in 2018, Obaid Jewellery Company provides high-quality gold-based jewelry. Unlike other retail gold sellers, Obaid
Jewellery sells jewellery items that do not fluctuate in terms of pricing and is known in the industry as "Fixed-Price Gold".
With a wide variety of jewelry to select from, Chances are high that you'll find what you are looking for at the most attractive
prices. Obaid Jewellery Company's customer service welcomes feedback from its customers and incorporates suggestions to
improve its offerings into its business.
Business Needs & Challenges
Obaid Jewellery approached Sharper Software to address the challenges below:
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Item Lifecycle Tracking Challenges:
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Staff have to enter Item details more than once during its lifetime. This is time-consuming, as well as being
error-prone.
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On the day of physical count, items are weighed and compared to the expected overall weight of gold in the particular
store. It is not possible to determine which items are short and which ones are excess.
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Tracking Accounts Receivable is not easy
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Most of the customer details are not captured properly. Hence, it is not easy to accurately determine how much each
customer owes the company.
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In order to get an accurate figure for Accounts Receivable, accountants have to gather information from multiple
sources, compare and contrast the results and then arrive at the correct figure.
Characteristics of a viable solution
Technology needs to be used in order to address the challenges mentioned above, in totality and consistently.
Solution
After evaluating several other alternatives, Obaid Jewellery opted to purchase Sharper Software's
SharperRetail - Jewelry Edition. The Company
established a data network between its Head office and branches. This enabled instantaneous data exchange
between the Head Office and all branches.
The Customer also re-engineered its Purchasing and Sales operations to enable a smooth transition of items
between the Head Office and the Branches. This way, the Company instilled control over the Sales &
Purchasing processes. This way, the Company addressed all the challenges related to sellable items. This
enabled the branches to focus on selling. It also provided means to perform physical inventory in a significantly shorter period of time.
The results are:
- In-Depth Item Tracking
- Easy flow of items between the Head Office and branches
- Complete physical inventory of largest branch within 2 hours instead of 2 days
- Invoicing within a few seconds using the least number of clicks
- High-Quality Customer Data
- Integrated Accounting
- Improved Accounts Receivable
- Integration Human Resources
